E-commerce and E-business are two very common terminologies which we go through very often nowadays. The world has advanced in each and every field through science and technology. And in this very field of business, the advancement lead to the advent of e-commerce and e-business. Generally, e-commerce is thought to be the same as e-business and these two are confused with each other, but in reality, these two are different terminologies. Electronic commerce, commonly known as e-commerce is just like an industry where the purchasing and selling of products and services is carried through any sort of electronic system such as the internet and other computer networks. But, when we talk about e-business, then we come to know that e-business is much more than just e-commerce.
We can call e-commerce as the subset of e-business strategy.
- E-business basically demands some more calculated efforts as compared to e-commerce and gives a great weightage to those functions that occur using the electronic capabilities including SMS marketing UAE. E-commerce just looks for some addition of income with the help of the World Wide Web or the internet in order to create and enhance the relationships of clients and partners and by the employment of different strategies, it strives to improve the efficiency.
- E-business includes different types of business processes which cover the entire value chain such as it governs the process of buying through electronic means and manages the supply chain, it handles the customer service and cooperates with business partners. Whereas, e-commerce basically is just the name of the process to buy, sell or exchange products, services or the information via internet or the other computer networks. Thus, e-business has an advanced approach and applications as compared to e-commerce.
- We can call e-commerce as the backbone of e-business. E-commerce simply employs an electronic medium in order to buy, sell and exchange products and services. It has limited applications such as the acceptance of credit and payments over the net, to make banking transactions with the help of internet, selling information and commodities by electronic means and so on. Whereas, e-business incorporates e-commerce and along with that, it also includes the front and back-office applications that collectively give rise to the engine for modern e-commerce.
- E-business doesn’t limit to the e-commerce transactions but it moves many steps ahead and gives new meanings to the business using internet. E-business changes the old business strategies and with the aid of technology, provides the maximum customer value too. Though e-commerce is an extremely essential aspect of e-business but the overall strategy is surely just e-business.
We conclude by citing an example of a company. If we deal e-commerce then it would have the objective set as just to set up the company website, take on services like bulk SMS marketing services, and accept credit card payments or it would strive to sell products and services on time. But if e-business is to be discussed, then it would not only perform all these tasks but it would also try to re-structure and modernize the company’s business by implementing enterprise resource planning systems (ERP), management of relationship between clients and partners, supply chain management, data mining etc.